privacy notice

Robers Leuchten GmbH & Co. KG

I. Name and address of the person responsible and of the data protection officer

Controller within the meaning of the General Data Protection Regulation (GDPR respectively DSGVO (Datenschutzgrundverordnung) and other national data protection laws of the member states as well as other data protection provisions is:

Robers Leuchten GmbH & Co. KG

Weseker Weg 36

46354 Südlohn

E-mail: office@robers.com

Phone: +49 (0) 28 62 / 99 77 -0

Fax: +49 (0) 28 62 / 99 77 -77

The data protection officer of the responsible person is:

Data protection officer

Weseker Weg 36

46354 Südlohn

E-mail: datenschutzbeauftragter@robers.com

Phone: +49 (0) 2862/ 99 77 -0

II. General information on data processing

1. Scope of processing of personal data

We collect and process the personal data of our Web Site users and customers only to the extent necessary to provide a fully operational and functional website as well as its content and our services. The processing of personal data of our Web Site users takes place regularly only with the consent of the Web Site user. An exception applies in those cases in which it is not possible to obtain prior consent for actual reasons and the processing of the data is permitted by statutory provisions.

2. Legal basis for the processing of personal data

Insofar as we obtain the consent of the data subject for processing personal data, Art. 6 para. 1 lit. a General Data Protection Regulation (hereinafter: GDPR – German translation: DSGVO) serves as the legal basis.

Art. 6 para. 1 lit. b DSGVO serves as a legal basis for the processing of personal data required for the performance of a contract to which the data subject is a party. This also applies to processing operations that are necessary to carry out pre-contractual measures.

Insofar as the processing of personal data is necessary to fulfil a legal obligation to which our company is obliged to, Art. 6 para. 1 lit. c DSGVO serves as the legal basis.

Art. 6 para. 1 lit. d DSGVO serves as a legal basis in the event that vital interests of the data subject or another natural person necessitate the processing of personal data.

If the processing is necessary to safeguard a legitimate interest by our company or by a third party and if the interests, fundamental rights and fundamental freedoms of the data subject do not override the first-mentioned interest, Art. 6 para. 1 lit. f DSGVO serves as the legal basis for the processing.

3. Purpose of data processing 

When you visit our website, the browser used on your terminal device automatically sends information to the server of our website. The data mentioned are processed by us in order to guarantee a smooth connection establishment of the website and a comfortable use of our website in order to provide you with the necessary information about our range of services. In addition, the evaluation of the system security and stability follows.

4. Data erasure and storage duration

The personal data of the data subject will be erased or blocked as soon as the purpose of storage no longer applies. In addition, the personal data may be stored if the European or national legislator has provided regulations, laws or other provisions to which the person responsible is subject. The data shall also be blocked or erased if a storage period prescribed by the aforementioned standards expires, unless it is necessary for further storage of the data for the conclusion or performance of a contract.

5. Possibility of objection and removal 

If you have given your consent for processing your personal data, you can revoke your consent at any time. In addition, you have the right to object to the processing of your personal data. In the event of an objection, your personal data will no longer be processed unless we can prove compelling reasons worthy of protection for the processing of this data, which override your interests, rights and freedoms. The objection can be addressed to the data protection officer without any formal requirements, see section I. of this data protection declaration.

III. Provision of the website and creation of log files

1. Description and scope of data processing

Each time you access our website, our system automatically collects data and information from the computer system of the accessing computer. The following data is collected:

(1) Information about the browser type and the version used

(2) The user’s operating system

(3) The User’s Internet Service Provider

(4) The IP address of the user

(5) Date and time of access

(6) Websites from which the site user’s system accesses our Website

(7) Websites accessed by the site user’s system through our Website

(8) File download

(9) Volume of data transferred

The data is also stored in the log files of our system. These data are not stored together with other personal data of the data subject.

2. Legal basis for data processing 

The legal basis for the temporary storage of data and log files is Art. 6 para. 1 lit. f DSGVO.

3. Purpose of data processing

The temporary storage of the IP address in our system is necessary to enable delivery of the website to the site user’s computer. For this purpose, the IP address of the data subject must remain stored for the duration of the session.

The data is stored in log files to ensure the functionality of the website. The data is also used to optimize the website and to ensure the security of our information technology systems. An evaluation of the data for marketing purposes does not take place in this context.

These purposes also include our legitimate interest in data processing pursuant to Art. 6 para. 1 lit. f DSGVO.

4. Duration of storage

The data will be erased as soon as they are no longer necessary to achieve the purpose for which they were collected. In case of collection of personal data to make available our website, personal data will be erased when the website session is ended by data subject.

If the data is stored in log files, the personal data will be erased after seven days at the latest. A storage of the personal data going beyond the seven days is possible. In this case the IP addresses of the data subject will be erased or pseudonymized, so that an assignment of the data subject is no longer possible.

5. Possibility of objection and removal

The collection of data for the provision of our website and the storage of data in log files is mandatory for the operation of the website. Consequently, there is no possibility for the data subject to object.

IV. Use of cookies

1. Description and scope of data processing

Our website uses cookies. Cookies are text files that are stored in the Internet browser or by the Internet browser on the user’s computer system. When a user visits a website, a cookie can be stored on the user’s operating system. This cookie contains a characteristic string of characters that enables the browser to be uniquely identified when the website is called again.

We use cookies to optimize our website and make it more user-friendly. Some elements of our website require that the calling browser can be identified even after a page change.

We also use cookies on our website, which enable us to analyse the surfing behaviour of our users. In this way, the following data can be transmitted:

(1) Entered search terms

(2) Frequency of page views

(3) Use of website functions

The personal data of the data subject collected in this way is pseudonymized by technical precautions. It is therefore no longer possible to assign the data to the user. The personal data are not stored together with other personal data of the user.

When visiting our website, users are informed by an information banner about the use of cookies for analysis purposes and referred to this privacy notice. In this context, there is also an indication as to how the storage of cookies in the browser settings can be prevented.

2. Legal basis for data processing 

The legal basis for the processing of personal data using technically necessary cookies is Art. 6 para. 1 lit. f DSGVO.

The legal basis for the processing of personal data using cookies for analysis purposes is Art. 6 para. 1 lit. a DSGVO if the user has given his consent.

3. Purpose of data processing

The purpose of using technically necessary cookies is to simplify the use of websites for users. Some functions of our website cannot be offered without the use of cookies. For these it is necessary that the browser is recognized also after a page change.

We require cookies for applications such as the adoption of language settings or the memorization of search terms. The user data collected by technically necessary cookies are not used to create user profiles.

The analysis cookies are used for the purpose of improving the quality of our website and its content. The analysis cookies tell us how the website is used and enable us to continually optimize our services.

The legitimate interest in the processing of personal data pursuant to Art. 6 Para. 1 lit. f DSGVO also applies in the improvement of our website.

4. Duration of storage, possibility of objection and removal

Cookies are stored on the user’s computer and transmitted to our site by the user. Therefore, you as a user have full control over the use of cookies. You can deactivate or restrict the transmission of cookies by changing the settings in your Internet browser. Cookies that have already been saved can be deleted at any time. This can also be done automatically. If cookies are deactivated for our website, it is possible that all functions of the website can no longer be used to their full extent.

V. Contact form and e-mail contact

1. Description and scope of data processing

A contact form is available on our website, which can be used for electronic contact. If a user makes use of this possibility, the data entered in the input mask will be transmitted to us and stored. These data are: Name, company, street, postal code and city, email, telephone number, country, subject, message field.

At the time the message is sent, the IP address of the user, date and time of registration are also stored.

Your consent will be obtained for the processing of the data as part of the sending process and reference will be made to this data protection declaration.

Alternatively, you can contact us via the e-mail address provided. In this case, the personal data of the user transmitted with the e-mail will be stored.

The data will not be passed on to third parties in this context. The data will be used exclusively for the processing of the conversation.

2. Legal basis for data processing 

The legal basis for the processing of the personal data is Art. 6 para. 1 lit. a DSGVO if the user has given his consent.

The legal basis for the processing of personal data transmitted due to sending an e-mail is Art. 6 para. 1 lit. f DSGVO. If the purpose of the e-mail contact is to conclude a contract, the additional legal basis for the processing is Art. 6 para. 1 lit. b DSGVO.

3. Purpose of data processing

The processing of the personal data from the input mask serves us exclusively for the processing of the establishment of contact. If you contact us by e-mail, this is also the necessary legitimate interest in processing your personal data.

The other personal data processed during the sending process serve to prevent misuse of the contact form and to ensure the security of our information technology systems.

4. Duration of storage

The data will be erased as soon as they are no longer necessary to achieve the purpose for which they were collected. For the personal data from the input mask of the contact form and those sent by e-mail, this is the case when the respective conversation with the user has ended. The conversation is terminated when it can be inferred from the circumstances that the relevant facts have been conclusively clarified.

The additional personal data collected during the sending process will be deleted after a period of seven days at the latest.

5. Possibility of objection and removal

The user has the possibility to object his consent to the processing of user’s personal data at any time. If the user contacts us by e-mail, he can object to the storage of his personal data at any time. In such a case, the conversation cannot be continued. All personal data stored in the course of contacting us will be deleted in this case.

VI. Social Media Plug-ins

1. Facebook

We are currently using the following social media plug-ins: Facebook. We use the so-called two-click solution to provide the best possible protection for visitors to our website. This means that when you visit our site, no personal data is initially passed on to the providers of the plug-ins. You can recognize the provider of the plug-in by the mark on the box above its initial letter or the logo. We offer you the possibility to communicate directly with the provider of the plug-in via the button. Only if you click on the marked field and thereby activate it will the plug-in provider receive the information that you have called up the corresponding website of our online service. In addition, the data mentioned in paragraph 3 of this declaration will be transmitted. By activating the plug-in, personal data is transferred from you to the respective plug-in provider and stored there (in the case of US providers in the USA). Since the plug-in provider collects data in particular via cookies, we recommend that you delete all cookies via your browser’s security settings before clicking on the grayed-out box.

2. Purpose of the data processing and possibility of objection

We have no influence on the collected data and data processing operations, nor are we aware of the full scope of data collection, the purposes of processing, the storage periods. We also do not have any information on the deletion of the collected data by the plug-in provider. The data transfer takes place regardless of whether you have an account with the plug-in provider and are logged in there. If you are logged in with the plug-in provider, your data collected by us will be assigned directly to your existing account with the plug-in provider. If you press the activated button and, for example, link the page, the plug-in provider also stores this information in your user account and communicates it publicly to your contacts. We recommend that you log out regularly after using a social network, but especially before activating the button, as this allows you to avoid being assigned to your profile by the plug-in provider. Rather, the plug-in provider saves the data collected about you as usage profiles and uses these for advertising, market research and/or the needs-based design of its website. Such an evaluation is carried out in particular (also for users who are not logged in) to display demand-oriented advertising and to inform other users of the social network about your activities on our website.

You have the right to object to the creation of these user profiles, whereby you must contact the respective plug-in provider to exercise this right. The plug-ins enable you to interact with social networks and other users so that we can improve our services and make them more interesting for you as a user.

3. Legal basis for data processing

The legal basis for the use of the plug-ins is Art. 6 Para. 1 S. 1 lit. f DSGVO.

4. Additional data protection information Facebook

Further information on the purpose and scope of the data collection and processing by the plug-in provider can be found in the following data protection declarations of these providers. There you will also find further information on your rights in this regard and setting options to protect your privacy.

The respective addresses of the named plug-in providers and URL with their data protection information are as follows:

Facebook Inc. 1601 S California Ave, Palo Alto, California 94304, USA; http://www.facebook.com/policy.php ; further information on data collection: http://www.facebook.com/help/186325668085084  http://www.facebook.com/about/privacy/your-info-on-other#applications  and http://www.facebook.com/about/privacy/your-info#everyoneinfo . Facebook has submitted to the EU-US Privacy Shield, https://www.privacyshield.gov/EU-US-Framework.

VII. Website analysis by Google Analytics 

1. Google Analytics

Our website uses Google Analytics, a web analytics service provided by Google Inc. (“Google”). Google Analytics uses “cookies”, which are text files placed on your computer, to help the website analyze how users use the site. The information generated by the cookie about your use of the website will generally be transmitted to and stored by Google on servers in the United States. However, if IP anonymization is activated on this website, your IP address will be shortened beforehand by Google within member states of the European Union or in other signatory states to the Agreement on the European Economic Area. Only in exceptional cases the full IP address will be transmitted to a Google server in the USA where it will be shortened. On behalf of the operator of this website, Google will use this information to evaluate your use of the website, to compile reports on website activity and to provide other services relating to website activity and internet usage to the website operator.

2. Purpose and legal basis

We use Google Analytics to analyze and improve the use of our website. The analysis service enables us to improve our services and make them more interesting for you as a user. The IP address transmitted by your browser as part of Google Analytics is not combined with other data from Google. For the exceptional cases in which personal data is transferred to the USA, Google has submitted to the EU-US Privacy Shield, https://www.privacyshield.gov/EU-US-Framework.

The justification for the use of this information is given in Art. 6 Para. 1 S. 1. lit. f DSGVO.

3. Prevention of the storage of cookies

You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of this website. You can also prevent Google from collecting the data generated by the cookie and related to your use of the website (including your IP address) and Google from processing this data by downloading and installing the browser plug-in available under the following link:

http://tools.google.com/dlpage/gaoptout?hl=en .

4. Other privacy notices Google

Google Dublin, Google Ireland Ltd, Gordon House, Barrow Street, Dublin 4, Ireland,

Fax: +353 (1) 436 1001.

Terms of use: http://www.google.com/analytics/terms/de.html

Overview of data protection: http://www.google.com/intl/de/analytics/learn/privacy.html

as well as the data protection declaration: http://www.google.de/intl/de/policies/privacy .

IX. Rights of the data subject

If personal data is processed by you, you are affected in the sense of the DSGVO and you are entitled to the following rights vis-à-vis the controller:

1. Right to information

You can request confirmation from the controller as to whether personal data relating to you will be processed by controller.

In the event of such processing, you may request the following information from the controller:

  1. the purposes for which the personal data will be processed;
  2. the categories of personal data processed;
  3. the recipients or categories of recipients to whom the personal data relating to you has been or will be disclosed;
  4. the duration of the retention of the personal data relating to you or, if it is not possible to provide specific information in this regard, criteria for determining the retention period;
  5. the existence of a right to rectify or delete personal data concerning you, a right to limit the processing by the controller or a right to object to such processing;
  6. the existence of a right of appeal to a supervisory authority;
  7. all available information on the origin of the data, if the personal data are not collected from the data subject;
  8. the existence of automated processing including profiling in accordance with Art. 22 (1) and (4) DSGVO and – at least in these cases – meaningful information on the logic involved and the scope and intended effects of such processing on the data subject.

You have the right to request information as to whether the personal data concerning you will be transferred to a third country or to an international organization. In this context, you may request to be informed of the appropriate guarantees pursuant to Art. 46 DSGVO in connection with the transfer.

2. Right to rectification 

You have the right to have your personal data corrected and/or completed by the data controller if the personal data processed concerning you is inaccurate or incomplete. The data controller must carry out the rectification without undue delay.

3. The right to restrict the processing

Under the following conditions, you may request that the processing of your personal data be restricted:

  1. if you dispute the accuracy of the personal data concerning you for a period of time which allows the controller to verify the accuracy of the personal data;
  2. the processing is unlawful and you refuse to erase the personal data and instead request that the use of the personal data be restricted;
  3. the controller no longer needs the personal data for the purposes of the processing, but you need them for the assertion, exercise or defence of legal claims, or
  4. if you have objected to the processing pursuant to Art. 21 para. 1 DSGVO and it has not yet been established whether the legitimate reasons of the data controller outweigh your reasons.

If the processing of personal data concerning you has been restricted, such data – apart from their storage – may only be processed with your consent or for the assertion, exercise or defence of legal claims or for the protection of the rights of another natural or legal person or for reasons of an important public interest of the Union or a Member State.

If the processing restriction has been limited in accordance with the above conditions, you will be informed by the controller before the restriction is removed.

4. Right to erasure

(a) Duty to delete

You may request the controller to delete your personal data concerning you without undue delay and the controller is obliged to delete your persona data without undue delay if one of the following reasons applies:

  1. Personal data relating to you shall no longer be necessary for the purposes for which they were collected or otherwise processed.
  2. You withdraw your consent on which the processing pursuant to Art. 6 para. 1 lit. a or Art. 9 para. 2 lit. a DSGVO was based and there is no other legal basis for the processing.
  3. You object to the processing pursuant to Art. 21 para. 1 DSGVO and there are no overriding legitimate reasons for the processing or you object to the processing pursuant to Art. 21 para. 2 DSGVO.
  4. The personal data concerning you have been processed unlawfully.
  5. The deletion of your personal data is necessary to fulfil a legal obligation under Union law or the law of the Member States to which the controller is subject.
  6. The personal data relating to you have been collected in relation to information society services offered pursuant to Article 8 para. 1 DSGVO.

b) Information to third parties

If controller has made the personal data concerning you public and is obliged to delete them in accordance with Art. 17 para. DSGVO, he shall take appropriate measures, including technical measures, taking into account the available technology and the implementation costs, to inform the controller for data processing who process the personal data that you, as the data subject concerned, have requested them to delete all links to this personal data or copies or replications of this personal data.

c) Exceptions

The right to erasure does not exist insofar as processing is necessary:

  1. to exercise the right of freedom of expression and information;
  2. to fulfil a legal obligation which the processing entails under the law of the Union or of the Member States to which the controller is subject or to carry out a task carried out in the public interest or in the exercise of official authority vested in the controller;
  3. for reasons of public interest in the field of public health pursuant to Art. 9 para. 2 lit. (h) and (i) as well as Art. 9 para. 3 DSGVO;
  4. for archiving purposes in the public interest, scientific or historical research purposes or for statistical purposes in accordance with Art. 89 para. 1 DSGVO, insofar as the law referred to under a) is likely to make it impossible or seriously impair the attainment of the objectives of such processing, or
  5. for the establishment, exercise or defend legal claims.

5. Right to information

If you have exercised your right to rectify, cancel or limit the processing of your personal data against the controller, the latter is obliged to notify all recipients to whom the personal data concerning you have been disclosed of such rectification, cancellation or limitation, unless this proves impossible or involves a disproportionate effort.

You have the right to be informed of such recipients by the controller.

6. Right to data portability

You have the right to receive the personal data concerning you that you have provided to the controller in a structured, commonly used and machine-readable format. In addition, you have the right to communicate these data to another controller without being hindered by the controller to whom the personal data was provided, provided that

  1. the processing is based on a consent pursuant to Art. 6 para. 1 lit. a DSGVO or Art. 9 para. 2 lit. a DSGVO or on a contract pursuant to Art. 6 para. 1 lit. b DSGVO and
  2. the processing is carried out by automated means.

In exercising this right, you also have the right to request that the personal data concerning you be transferred directly from one controller to another controller, insofar as this is technically feasible. Freedoms and rights of other persons must not be affected by this.

The right to data transfer does not apply to the processing of personal data necessary for the performance of a task carried out in the public interest or in the exercise of official authority vested in the controller.

7. Right to object

You have the right, for reasons arising from your particular situation, to object at any time to the processing of your personal data on the basis of Art. 6 para. 1 lit. € or (f) DSGVO; this also applies to profiling based on these provisions.

The person responsible will no longer process the personal data concerning you unless he can prove compelling grounds for processing worthy of protection which outweigh your interests, rights and freedoms, or the processing serves to assert, exercise or defend legal claims.

If the personal data concerning you are processed for the purpose of direct marketing, you have the right to object at any time to the processing of the personal data concerning you for the purpose of such advertising; this also applies to profiling insofar as it is connected with such direct marketing.

If you object to processing for direct marketing purposes, the personal data concerning you will no longer be processed for such purposes.

You have the possibility to exercise your right to object through automated procedures using technical specifications in connection with the use of Information Society services, notwithstanding Directive 2002/58/EC.

8. Right to revoke the declaration of consent under data protection law

You have the right to revoke your declaration of consent under data protection law at any time. The revocation of your consent does not affect the legality of the processing carried out on the basis of your consent until you revoke it.

9. Automated decision in individual cases including profiling

You have the right not to be subject to any decision based solely on automated processing, including profiling, that has any legal effect on you or similarly significantly affects you. This does not apply if the decision:

  1. is necessary for the conclusion or performance of a contract between you and the person responsible,
  2. is authorized by legislation of the Union or of the Member States to which the person responsible is subject and contains appropriate measures to safeguard your rights and freedoms and your legitimate interests; or
  3. with your express consent.

However, these decisions may not be based on special categories of personal data pursuant to Art. 9 para. 1 DSGVO unless Art. 9 para. 2 lit. a or g DSGVO applies and appropriate measures have been taken to protect the rights and freedoms as well as your legitimate interests.

With regard to the cases referred to in (1) and (3), the controller shall take appropriate measures to protect the rights and freedoms as well as your legitimate interests, including at least the right to obtain the intervention of a person on the part of the controller, to state his own position and to challenge the decision.

10. Right of appeal to a supervisory authority

Without prejudice to any other administrative or judicial remedy, you have the right to complain to a supervisory authority, in particular in the Member State of your residence, place of work or place of presumed infringement, if you consider that the processing of your personal data is in breach of the DSGVO.

The supervisory authority with which the complaint was lodged shall inform the complainant of the status and outcome of the complaint, including the possibility of a judicial remedy under Article 78 DSGVO.